FAQ
Frequently Asked Questions (FAQ's)
Q. What products does Arora Group offer?
Arora Group offers a comprehensive portfolio of industrial and commercial solutions, including tapes, adhesives, sealants, silicones, abrasives, and power tools. We also supply a wide range of personal protective equipment (PPE) such as gloves, masks, earmuffs, safety shoes, and safety goggles, along with hygiene products like tissues and wipes.
Q. Who are your principal partners?
We are proud to be associated with globally recognized and trusted brands such as 3M, Pidilite, Bosch, Soudal, Würth, Kimberly-Clark, Ansell, Lakeland Industries, Deepak Fertilisers, and BOSS.
Q. Do you provide customer and technical support?
Yes, our dedicated team of Sales and Service Engineers offers expert guidance to help you select the most suitable products for your specific applications. We focus on delivering solutions that optimize performance, durability, and cost-efficiency.
Q. Where are you located?
Our office is located at C-251, Sector 63, Noida, Uttar Pradesh, India. You are welcome to visit us by prior appointment.
Q. Do you cater to bulk or industrial requirements?
Yes, we specialize in bulk and industrial supply. We support manufacturers, contractors, and businesses with reliable sourcing, consistent quality, and competitive pricing for high-volume requirements.
Q. Which industries do you serve?
We cater to a diverse range of industries, including automotive, construction, electrical, packaging, manufacturing, pharmaceuticals, and general engineering.
Q. How can I select the right product for my application?
Choosing the right product depends on several factors such as surface type, environmental conditions, and performance requirements. Our team works closely with you to understand your needs and recommend the most effective solution.
Q. Are your products genuine and sourced from authorized channels?
Absolutely. We source all our products directly from authorized manufacturers and partners, ensuring authenticity, quality assurance, and consistent performance.
Q. What are your delivery timelines?
Delivery timelines vary based on product availability and order size. However, we maintain ready stock of fast-moving items and strive to ensure prompt dispatch and timely delivery.
Q. Do you supply products across India?
Yes, we have a robust logistics network that enables us to supply products efficiently across India.
Q. How can I request a quotation?
You can request a quotation by contacting us via phone, email, or through the enquiry form on our website. Our team will respond promptly with pricing and availability details.
Q. Do you offer customized sourcing or specialized solutions?
Yes, we assist in sourcing specialized and application-specific products. Our strong partner network allows us to provide tailored solutions based on your requirements.
Q. What payment methods do you accept?
We accept standard business payment methods including bank transfers and UPI. Flexible terms may be extended to regular customers based on mutual agreement.
Q. Do you provide after-sales support?
Yes, we offer comprehensive after-sales support, including product assistance, troubleshooting, and coordination with manufacturers whenever required.